Small amounts of recovered data can be delivered digitally, but for more than a few gigabytes, ACE places the recovered data onto a new device and ships that device back with the original one. However, it does mean that there may not be awareness of specifics that healthcare regulations require.ĪCE says it performs data recovery from Windows, macOS, Linux, DOS, some versions of Unix, VMware, Novell networks and others. A lack of a HIPAA certification doesn’t indicate that a recovery firm lacks the necessary security considerations. It does not have a HIPAA certification, which means it might be best to take storage with medical information elsewhere. There was no information about security audits. As an indication of advanced expertise, the company also says it manufactures data recovery equipment.ĪCE’s site says the company has certifications from Western Digital, Dell, HP and Addonics. However, if the hardware is still in good shape and the problem is logical, ACE can attempt remote recovery. Rush service is available at an additional cost.ĪCE doesn’t work on-site at all. Once ACE has the device, the company produces an estimate depending on the problems and condition of the drive. ACE provides free shipping labels for customers to send devices, although RAID arrays, as with all service providers, can require more complex arrangements. ACE says it can recover data from hard drives, solid-state drives (SSDs), storage cards used with cameras and other mobile devices, laptops, desktops, servers, DVDs, CDs, tape drives and RAID arrays.
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